Frequently Asked Questions

Everything you need to know about your RUI Styles order, from shipping to handcrafted care instructions.

Orders & Shipping

Yes! We offer express shipping across India, including major metros like Mumbai, Delhi, Bangalore, and Hyderabad. Whether it's for a Goa getaway or an international trip, we'll get your outfit to you.

Most orders are processed within 24–48 hours. Delivery usually takes 3–5 business days for metro cities and 5–7 days for other regions across India.

We offer Free Shipping on all prepaid orders above ₹1999. For orders below this or for COD, a nominal shipping fee will be charged applies.

Products & Fabric

Our crochet tops are handcrafted with premium, breathable yarns designed for the Indian climate. They are lightweight, soft on the skin, and perfect for 'Airport Looks' or 'Beach Vibes'.

Most of our resort wear is designed with a 'relaxed holiday fit.' Please refer to our Size Guide on each product page. If you are between sizes, we generally recommend sizing up for comfort.

To maintain the shape and quality of your crochet sets, we recommend a gentle hand wash in cold water or dry cleaning. Always dry them flat to prevent stretching.

Returns & Exchanges

We offer exchanges within 7 days of delivery. The item must be unwashed, unworn, and with all tags attached.

You will get full refund in your original payment method for prepaid orders & for COD orders refund will be added in your account as store credits.

Simply email us at support@ruistyles.com or WhatsApp us at +91 7838780130 with your Order ID and the new size you require.

Sizing & Fit

Every product page has a detailed Size Guide. Our co-ords and dresses are designed for a relaxed 'holiday fit.' If you are between sizes, we recommend sizing up for that effortless resort look.

Currently, we offer standard sizes (XS to XL). However, feel free to reach out to our team if you have specific fit concerns!